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Tried 3x to get help with my Call Waiting.

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rubyinmd
Contributor
Contributor
Posts: 2
Registered: ‎10-04-2012

Tried 3x to get help with my Call Waiting.

Message 1 of 2
(505 Views)

The 800-Verizon number is a call center in Mexico! I need to speak to someone who actually knows what I'm talking about. I was on hold for over 30 minutes! Please provide a number for someone here in the United States who is familiar with Verizon services (REALLY familiar; not through some training class).

 

Thank you

1 REPLY 1
marc35655
Nickel Contributor
Nickel Contributor
Posts: 42
Registered: ‎09-26-2012

Re: Tried 3x to get help with my Call Waiting.

Message 2 of 2
(496 Views)

These forums are primarily peer to peer support where users try to help each other. Occasionally you might get a Verizon rep to respond but not always.

 

You could try using the chat support

 

http://www22.verizon.com/content/contactus/

Click on the options in the menus. You will see a link to start a chat at some point.

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