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What is Verizon's Plan to End Robocalls?

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jsk2
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Posts: 16
Registered: ‎12-26-2013

What is Verizon's Plan to End Robocalls?

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Is Verizon doing anything to end Robocalls?  Consumer's Union has had 300,00+ signatures to phone companies asking to end robocalls at EndRobocalls.org.

 

 

12 REPLIES 12
SusanSS
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Registered: ‎07-23-2015

Re: What is Verizon's Plan to End Robocalls?

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It's outrageous that Verizon offers so few tools  (and all at customer expense) to block robocalls.  

Blocking individual numbers is no answer for those of us (most of us, that is) who are bombarded with these

calls from constantly changing numbers.   Verizon can and should do more.

Justin
Platinum Contributor III Platinum Contributor III
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Posts: 5,173
Registered: ‎08-05-2008

Re: What is Verizon's Plan to End Robocalls?

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If you have Verizon Digital Voice (as opposed to the old POTS), then I suggest you look at the free service called NOMOROBO. It is not a Verizon service, but I have been using it for a year or so, it does a GREAT job eliminating robo calls. 

 

__________________________________
Justin
FiOS TV: Extreme HD, Internet: 50/50, Digital Voice
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Keller, TX 76248 (VHO 1)

jsk2
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Posts: 16
Registered: ‎12-26-2013

Re: What is Verizon's Plan to End Robocalls?

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I have reciently set up nomorobo and I'll see how that goes.  I would prefer that Verizon and other phone companies do more to stop the Robocalls.  One thing is to better authenticate caller ID information.  They should be able to detect spoofed phone numbers.  That would take cooperation among the telecom companies, but I'm sure the technology is possable.  Then, they could give people the ability to block non authenticated caller ID numbers or send them to voicemail. 

 

I still would like to hear from Verizon on this.

tns2
Platinum Contributor III Platinum Contributor III
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Posts: 4,437
Registered: ‎12-16-2012

Re: What is Verizon's Plan to End Robocalls?

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Current rules don't really allow them to do so.  They are required to deliver phone calls in almost all cases.

 

I am hoping that a new decision by the FCC after their recent review of nomorobo will allow that service or something else to be used directly by the phone companies to block robo calls.

Meadster71
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Posts: 5
Registered: ‎01-09-2014

Re: What is Verizon's Plan to End Robocalls?

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I understood the new FCC ruling now ALLOWS phone companies to provide customers tools to block robocalls.  

I would like verizon to respond and do something.  We pay significant money for FIOS, cellphone, etc so we should not be wasting our time being interrupted all day long over the phone services verizon is providing us.

 

Please comment Verizon!

ElizabethS
Moderator Emeritus Moderator Emeritus
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Posts: 6,227
Registered: ‎04-29-2009

Re: What is Verizon's Plan to End Robocalls?

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This is a peer to peer support forum. Verizon does not monitor it nor does it reply to issues posted here.

maiden
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Posts: 2
Registered: ‎10-18-2011

Re: What is Verizon's Plan to End Robocalls?

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Then, where should our concerns to Verizon be addressed?  No one ever seems to know how to contact the pertinent parties within Verizon. 

Thanks

acraftylady
Bronze Contributor II
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Posts: 1,149
Registered: ‎06-13-2009

Re: What is Verizon's Plan to End Robocalls?

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I use the no more robo calls site with the service my Mom has and it stopped them.  It's free and uses the call forwarding on your service.  I am not sure if it only works with voip service or what as she is on time warner but it stopped them.  Mary

 

https://www.nomorobo.com/

manhattanNYC
Bronze Contributor II
Bronze Contributor II
Posts: 197
Registered: ‎02-04-2012

Re: What is Verizon's Plan to End Robocalls?

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make up DO NOT DISTRUB list, only the incoming call in the list.
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