Wired outage in Boyce VA
harhar
Newbie

The only method we had to report the ouage was internet.  Cell phone does not work here. Extensive investigation inside and outside was done.  The trouble report included a callback number.  Trouble was reported 12/26/2008 Around 4

pm.  Service was restored 6:30 Pm 12/27/2008.  When recoreding the outage VERIZON ask for a notification method.  We used our out phone

 number.  Even though the phone now works we have yet to receive a callback..Where is the level of service when none is supplied?

PLease respond VERIZON.

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