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Wired outage in Boyce VA
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The only method we had to report the ouage was internet. Cell phone does not work here. Extensive investigation inside and outside was done. The trouble report included a callback number. Trouble was reported 12/26/2008 Around 4
pm. Service was restored 6:30 Pm 12/27/2008. When recoreding the outage VERIZON ask for a notification method. We used our out phone
number. Even though the phone now works we have yet to receive a callback..Where is the level of service when none is supplied?
PLease respond VERIZON.