anybody at verizon reading this. how many more have to complain before you admit your mistake. since my guide is unusable i am not receiving the service verizon and i agreed to 3 years ago. who do i talk to about a credit to my account?
Yeah...what the heck is going on. Even the DVR erased all the scheduled recordings. You can't even re-schedule because the freaking User Guide is not functioning. If you go online to schedule the recordingsyou get an error message "Set Top Box is not responding". I can't even schedule repair home repair thru E-mail. How am I suppose to contact these people. I don't have time to talk all day long to a live chat or phone support. Some people work!
Fix it or give my money back.
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