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Websites not loading thru Verizon

Posts: 1
Registered: ‎03-16-2010

Websites not loading thru Verizon

Message 1 of 2

I dont know if this has be a problem before but we just recently switched to Verizon DSL from time Warner.  After doing so we can not load our website.  I reconnected to the Time Warner system and the websites load.  I have cleared the catch and the dncatch.  I have tried this on different systems, and all of the ones connected to the DSL service the sites wont load.  I have also checked with a friend who is also on Verizon DSL and he too can not load the sites.


Any help on this would be very greatfull.

Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 6,203
Registered: ‎09-24-2008

Re: Websites not loading thru Verizon

Message 2 of 2

#1 Please trace route to this website that you can connect to when on TW but you can not connect to on Verizon.


For example if on Windows XP:


a) Go to Start -> Run.


b) Type in cmd and press enter.


c) In the new window, called the command prompt, type in tracert and press enter.


#2 When on Verizon, go to and just press go.


a) What NetRange/CIDR are you on?


For example, I am in:


NetRange: -



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