Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu

$500 Gift Card Status

Posts: 1
Registered: ‎09-19-2017

$500 Gift Card Status

Message 1 of 1


On May 28, I entered into a new 24-month contract with Verizon- although I was already a Fios customer, I had not had a formal contract with Verizon for over three years up to that point.  That day I logged into my account just to see what was out there for services on Fios and to see if I wanted to modify anything on my account.  When I went through the options at the bottom of the screen was something saying that I would be receiving a $500 gift card.  I even called Verizon and spoke with a representative to make sure that this deal was for real, and I was assured it was, so I re-upped my contract for two years.

I called customer service a couple of days ago to find out the status of the gift card and was transferred to three different people (and a considerable amount of time on hold between all the transfers) before I was given another number to call.  By that time I was sufficiently aggravated and did not call; I feel like I have gotten nowhere with customer service.  

How can I find out about the status of this promotion?

Thank you!



How-To Videos
The following videos were produced by users like you!
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Browse Categories

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title