Hello.
I changed my plan to remove TV and keep only Fios. However, my bill increased from $126 for August to $171 for September. I don't understand how this happened.
Here is a summary of the September charges. It looks like maybe I was charged for TV services in September? I don't understand why the TV service was on in the full amount when that's what was cancelled.
Charges: $171.86
- Services & Equipment: $154.98
- Fios Gigabit Connection$134.99 price - $55.00 discount$55 discount expires 8/31/20. $79.99
- Custom TV Sports & News $64.99
- Equipment $10.00
- Requested Change in Service: $20.92
- Cancelled Services
Fios Gigabit Connection removed 9/1 (9/1 - 9/22)($50/mo. for 22 day refund) -$36.67
$10.00 Discount DP Flex Custom TV removed 9/1 (9/1 - 9/22)($10/mo. for 22 days) $7.33
Rent: HD Set-Top Box removed 9/2 (9/2 - 9/22)($12/mo. for 21 day refund)-$8.40
Added Services
Fios Gigabit Connection added 9/1 (9/1 - 9/22)($79.99/mo. for 22 days)
$58.66
Fios Gigabit Connection removed 9/1 (9/1 - 9/22)($50/mo. for 22 day refund)
-$36.67
$10.00 Discount DP Flex Custom TV removed 9/1 (9/1 - 9/22)($10/mo. for 22 days)
$7.33
Rent: HD Set-Top Box removed 9/2 (9/2 - 9/22)($12/mo. for 21 day refund)
-$8.40
Fios Gigabit Connection added 9/1 (9/1 - 9/22)($79.99/mo. for 22 days)
$58.66
Fees & Other Charges: -$4.04
Taxes, Governmental Fees & Surcharges
PA State and Local Sales Tax
$0.08
Verizon Surcharges & Fees
Regulatory Recovery Fee - Federal
$0.08
Regional Sports Network Fee
-$4.69
Fios TV Broadcast Fee
-$2.56
