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Black Friday offer

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Subielover
Copper Contributor
Copper Contributor
Posts: 23
Registered: ‎11-23-2018

Re: Has anyone successfully redeemed the amazon prime and echo promotion?

Message 101 of 113
(1,521 Views)

Did they resolve your issues?

LovingEnds
Contributor
Contributor
Posts: 1
Registered: ‎01-08-2019

Re: Has anyone successfully redeemed the amazon prime and echo promotion?

Message 102 of 113
(1,512 Views)

Hint since Verizon clearly can't code their website properly:

Change in your Prime Redemption link from: AmazonPrimeOffer to AmazonEchoOffer

 

 

foxiness
Copper Contributor
Copper Contributor
Posts: 9
Registered: ‎01-02-2019

Re: Has anyone successfully redeemed the amazon prime and echo promotion?

Message 103 of 113
(1,486 Views)

YES! the BBB compliant call from verizon worked. I was just able to redeem

cranford123
Contributor
Contributor
Posts: 2
Registered: ‎01-01-2019

Re: Has anyone successfully redeemed the amazon prime and echo promotion?

Message 104 of 113
(1,481 Views)

Thank you!! This worked for me, I tried for so many weeks on the phone with Verizon. 

Subielover
Copper Contributor
Copper Contributor
Posts: 23
Registered: ‎11-23-2018

Re: Black Friday offer

Message 105 of 113
(1,431 Views)

Any update since you filed the BBB complaint? I filed too but I'm still waiting for a response. It seems like that's the only way to get anywhere with this. 

Sq70
Copper Contributor
Copper Contributor
Posts: 12
Registered: ‎11-26-2018

Re: Black Friday offer

Message 106 of 113
(1,349 Views)

What a pathetic joke verizon is. I also have not heard back. I PMed Verizon and one of their joke reps said via chat that "verizon can not honor prior promotions" and "verizon is always seeking to improve."

Disgraceful!

Sq70
Copper Contributor
Copper Contributor
Posts: 12
Registered: ‎11-26-2018

Re: Black Friday offer

Message 107 of 113
(1,348 Views)

Nilsa-it is almost 6 weeks later and I have not been contacted by verizon. Assuming your message that verizon is looking into this is in fact truthful, when will the issue be resolved? 

Subielover
Copper Contributor
Copper Contributor
Posts: 23
Registered: ‎11-23-2018

Re: Black Friday offer

Message 108 of 113
(1,314 Views)

They gave me excuses to not honor it too. I've been waiting for weeks to hear back from them about putting me back on my previous package. Still no word. I also filed a BBB complaint but I haven't heard back from that either.

Subielover
Copper Contributor
Copper Contributor
Posts: 23
Registered: ‎11-23-2018

Re: Black Friday offer

Message 109 of 113
(1,216 Views)

I finally got this resolved today after 2 months of trying. Contacting the BBB seems to be the only way to make it happen. 

SoUpset
Copper Contributor
Copper Contributor
Posts: 9
Registered: ‎11-28-2018

Re: Black Friday offer

Message 110 of 113
(1,135 Views)

Thank you for the update. Please let me know how they helped.

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