Re: Has anyone successfully redeemed the amazon prime and echo promotion?
Subielover
Enthusiast - Level 3

Did they resolve your issues?

Re: Has anyone successfully redeemed the amazon prime and echo promotion?
LovingEnds
Enthusiast - Level 1

Hint since Verizon clearly can't code their website properly:

Change in your Prime Redemption link from: AmazonPrimeOffer to AmazonEchoOffer

Re: Has anyone successfully redeemed the amazon prime and echo promotion?
foxiness
Enthusiast - Level 2

YES! the BBB compliant call from verizon worked. I was just able to redeem

Re: Has anyone successfully redeemed the amazon prime and echo promotion?
cranford123
Enthusiast - Level 1

Thank you!! This worked for me, I tried for so many weeks on the phone with Verizon. 

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Re: Black Friday offer
Subielover
Enthusiast - Level 3

Any update since you filed the BBB complaint? I filed too but I'm still waiting for a response. It seems like that's the only way to get anywhere with this. 

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Re: Black Friday offer
Sq70
Enthusiast - Level 3

What a pathetic joke verizon is. I also have not heard back. I PMed Verizon and one of their joke reps said via chat that "verizon can not honor prior promotions" and "verizon is always seeking to improve."

Disgraceful!

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Re: Black Friday offer
Sq70
Enthusiast - Level 3

Nilsa-it is almost 6 weeks later and I have not been contacted by verizon. Assuming your message that verizon is looking into this is in fact truthful, when will the issue be resolved? 

Re: Black Friday offer
Subielover
Enthusiast - Level 3

They gave me excuses to not honor it too. I've been waiting for weeks to hear back from them about putting me back on my previous package. Still no word. I also filed a BBB complaint but I haven't heard back from that either.

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Re: Black Friday offer
Subielover
Enthusiast - Level 3

I finally got this resolved today after 2 months of trying. Contacting the BBB seems to be the only way to make it happen. 

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Re: Black Friday offer
SoUpset
Enthusiast - Level 2

Thank you for the update. Please let me know how they helped.

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