$500 via Verizon e-gift card (sent w/in 8 wks). Activation of 4G LTE/5G phone on One Unlimited for iPhone (all lines on account req'd on plan), 5G Do More, 5G Play More or 5G Get More plans req'd. Device must remain active for 45 days. $500 charge back if service cancelled w/in 12 mos or eligibility req's are no longer met. See vzw.com/bring-your-own-device for details.
The day after FIOS disconnection day; was moving day! The boxes are all packed, truck ready to start loading.
The FiOs equipment return box was recieved, 1 cable card, 1 fios router....all taken to the local UPS store, within blocks of my apartment. A picture of the equipment, (in the box) was taken, UPS gave me a receipt for shipping confirmation. Good to go. Life is good. The move is happening.
Out of the blue, 1&1/2 months later, I get an email notifciation. Verizon states, the cable card was not returned! WT!?
I don't understand how someone on their end doesn't "check-in" the equipment correctly - yet Verizon blames the customer.
The equipment had arrived on their "dock"; with someone signing for it. I am being billed for $107 for something I had no contorl over.
I see this type of activity all over the forums. Disgruntled!
Jess - Thanks for your response. I am glad to report that Verizon did do the right thing and resolved my situation. Perhaps it was something that could have been avoided, but I am happy that it was resolved.