$500 via Verizon e-gift card (sent w/in 8 wks). Activation of 4G LTE/5G phone on 5G Get More plan req’d. Device must remain active for 45 days. $500 charge back if service cancelled w/in 12 mos or eligibility req’s are no longer met. See vzw.com/bring-your-own-device for details.
I am supposed to receive a $50 gift card with my new equipment install. After waiting the month after install date, I received an email in May with a "Redeem Now" button that didn't work - "too many redirects." I tried following instructions to clear cookies, etc. to no avail. I logged into my account and it said I would actually be eligible to redeem in June, not May. I tried again on the June date and now the redemption has completely disappeared from my account. I have never received another email about redeeming the gift card. I've tried logging in to the Fios app, website, etc. Nothing works. I tried to go back to the May email - link still does not work. I have tried contacting customer service with no response. Please help.
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