Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu

Cannot Redeem Gift Card Offer

Reply
doodelbug
Contributor
Contributor
Posts: 2
Registered: ‎06-06-2022

Cannot Redeem Gift Card Offer

Message 1 of 2
(395 Views)

I see a lot of other users have been having this exact problem for over a year.

 

I've tried multiple browsers on my computer, the Verizon app on my phone, and activating the rewards redemption directly via the email link, but none of them work.

 

It doesn't matter how I try to redeem the gift card offer it just takes me back to the account page.

 

Please provide assistance.

1 REPLY 1
GaryDM
Moderator Moderator
Moderator
Posts: 2,557
Registered: ‎07-06-2016

Re: Cannot Redeem Gift Card Offer

Message 2 of 2
(367 Views)

Hi doodelbug,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger inbox for a message from a Verizon support agent. You can find your inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title