Cannot register to redeem $50 gift card

[RayZ1]

Hello,

I just became eligible to redeem my $50 gift card on 6/19/22. Since I opted for the $40 internet only package, it should be a $50 gift card.  Whenever I click on the provided link, the site will not load to allow registration.

Thanks for any advice or help!

It's time to get your reward from Verizon.*

Great news! Now that your Fios service has been installed for 65 days it's time to redeem your reward. Follow the instructions below to redeem. Click on the Redeem now button below and log in using your user ID and password. Click on the reward tile and follow the on-screen instructions to register your reward. Thanks for choosing Fios®—the 100% fiber-optic network.

[LawrenceC]

Hi RayZ,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.