Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu

Contact Us > Email Us

Reply
Max-n-Miria
Contributor
Contributor
Posts: 3
Registered: ‎06-05-2012

Contact Us > Email Us

Message 1 of 2
(1,428 Views)

While trying to find an answer regarding the Digital Voice "Manage Settings" problem, I tried to use the Verizon "Email Us" form:

https://www22.verizon.com/Content/ContactUs/EmailUs/emailus.htm

 

I went through all the drop downs and my account info was prefilled (a plus), BUT...

No matter what message I enter, every time I try to use the Send button I'm met with a pop stating:

 

Please avoid the following ^()+=[]';{}|"<>~ special characters in your message.

 

I've used NONE of the mentioned characters. In fact, the only non-letter character used is a period!

I've tried submitting it via Internet Explorer 9 and Fireforx 18.0.2

1 REPLY 1
Nunzio
Copper Contributor
Copper Contributor
Posts: 14
Registered: ‎02-09-2013

Re: Contact Us > Email Us

Message 2 of 2
(1,415 Views)

They obciously don't want to hear it. I've had the same experience and had NO special characters after checking and rechecking. I wonder if it is their basic Mac unfriendliness? 

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title