Customer Service not answering phone
matthorr
Enthusiast - Level 1

I am trying to reach customer service to cancel my service (I'm at the end of contract and can't pay the higher rates they want to charge). Whenever the phone menu says it is going to connect me to a customer service rep, I get a message that there is no one to answer the phone and to try again later... When??? I've been trying all day. I only have 5 more days on my contract!!!

Re: Customer Service not answering phone
LawrenceC
Moderator Emeritus

Hi matthorr,

You can cancel Monday - Friday 8:00 am - 6:00 pm (et) by calling 1-844-837-2262.

0 Likes
Re: Customer Service not answering phone
kh-gary
Moderator Emeritus

In order to keep discussion on the community current, this topic has been locked to prevent new replies. If you have a similar question or issue that you wish to discuss, then please feel free to post a new message on the most relevant board. Thanks!

0 Likes