I've had a delay with receiving a gift card from the rewards program so I contacted customer support from the email I received indicating that I would be receiving the card in 2-3 weeks. I still didn't receive the card in that time frame or even a week after that but customer service told me that the gift cards have been backordered and that I should receive it by the middle of June.
It been 2 week and I didn't receive my $50 gift card.... I call for internet services only.. I'm truly unhappy.
I would like to talk to a representative about bill payment.
The below link will show what the Pennsylvania Attorney General has taken action against verizon.
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