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Didn't receive my gift card

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efrn1036
Contributor
Contributor
Posts: 2
Registered: ‎05-30-2015

Didn't receive my gift card

Message 1 of 8
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Who are you supposed to contact to get the gift card you're promised when signing a new contract with Verizon? It's been over 90 days already.
7 REPLIES 7
ElizabethS
Moderator Emeritus Moderator Emeritus
Moderator Emeritus
Posts: 6,227
Registered: ‎04-29-2009

Re: Didn't receive my gift card

Message 2 of 8
(3,007 Views)

You can check the status here: http://teleproducts.verizon.com/promo/ , and if that does not give you the information, then call Verizon.

efrn1036
Contributor
Contributor
Posts: 2
Registered: ‎05-30-2015

Re: Didn't receive my gift card

Message 3 of 8
(2,961 Views)

I called Verizon and was told there was nothing on my account regarding a gift card. What do I do now?

 

questioning
Bronze Contributor II
Bronze Contributor II
Posts: 539
Registered: ‎10-05-2011

Re: Didn't receive my gift card

Message 4 of 8
(2,957 Views)

I've had a delay with receiving a gift card from the rewards program so I contacted customer support from the email I received indicating that I would be receiving the card in 2-3 weeks.  I still didn't receive the card in that time frame or even a week after that but customer service told me that the gift cards have been backordered and that I should receive it by the middle of June.

 

 

Deekev
Contributor
Contributor
Posts: 1
Registered: ‎08-30-2019

Re: Didn't receive my gift card

Message 5 of 8
(1,666 Views)

It been 2 week and I didn't receive my $50 gift card.... I call for internet services only.. I'm truly unhappy.

I would like to talk to a representative about bill payment. 

jonjones
Platinum Contributor III
Platinum Contributor III
Posts: 5,321
Registered: ‎10-18-2016

Re: Didn't receive my gift card

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LawrenceC
Moderator Moderator
Moderator
Posts: 11,664
Registered: ‎03-18-2013

Re: Didn't receive my gift card

Message 7 of 8
(1,599 Views)

Hi Deekev,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

LawrenceC
Moderator Moderator
Moderator
Posts: 11,664
Registered: ‎03-18-2013

Re: Didn't receive my gift card

Message 8 of 8
(1,597 Views)

As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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