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Elite Team doesn't answer the phone and NEVER returns phone calls

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Coopaschel
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Posts: 1
Registered: ‎09-05-2013

Elite Team doesn't answer the phone and NEVER returns phone calls

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I have been trying to get an issue resolved since 6/14/13. I have made 7 or 8 phone calls and several emails. After being escalated to the elite team, i just missed their phone call and called RIGHT BACK within minutes and left a vm. I have since left four more voicemail messages in the box that says "this mailbox is checked regularly" ...all during normal business hours and over the course of a week and still no return phone call. I have worked with Celeste, Chris Mallory, Mrs. Mayo.... I will tell anyone I know to run far and fast from Verizon as your provider.
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