Hello,
Someone is logged onto our account purchasing movies. I have changed my password but I cannot locate anywhere that can advise me who logged into my account and if I can log them out. I'm frustrated because there is now three movie purchases as of today. I would like to cease this if possible. Thank you for your time.
Hi GWrights,
Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
Start a new topic or ask questions in the open forum.
