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GIFT CARD Not working

Posts: 1
Registered: ‎10-03-2020

GIFT CARD Not working

Message 1 of 3
Gift card not working. Dealing with COVID-19

I ordered 2 gift cards and they were all invalid.  Went to store and it says 0 balance.  I had 25 on both of those card. Store people couldn't help me on this. Any idea?



Platinum Contributor III
Platinum Contributor III
Posts: 5,320
Registered: ‎10-18-2016

Re: GIFT CARD Not working

Message 2 of 3

Contact your states Attorney Generals Office and alert them of this situation.

this agency has power to enforce or investigate and deal with Verizon and other companies who play games with these types of cards.


Moderator Moderator
Posts: 12,061
Registered: ‎03-18-2013

Re: GIFT CARD Not working

Message 3 of 3

Hi TImepassvv,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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