Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu

Great Account Management on Holiday Weekend!

Reply
prisaz
Platinum Contributor III
Platinum Contributor III
Posts: 6,820
Registered: ‎08-23-2008

Great Account Management on Holiday Weekend!

Message 1 of 2
(2,018 Views)

Great Account Management on Holiday Weekend! Either the automated systems have improved, customer service agent at the Verizon store in Wheaton, Maryland VZ Store ID 2003 did everything right. One thing that was not done was, he did not provide customer rep. information on the receipt so I could comment on the great service and everything done right.

 

Friday 2/18/2011

Added QIP-7232 P2

Called Tech support to have HMDVR moved from the QIP-7216 to the new DVR. Went great.

 

Saturday 2/19/2011

Returned a cable card  that was used in my Tivo.

Returned the QIP-7216

Added a fourth HDSTB QIP-7100 P2

 

Sunday 2/20/2011

Everything in my Account on MyVerizon shows updated 100% correctly!

Hardware added and removed properly.

 

I would just like to end this post in saying job well done.

1 REPLY 1
BeckyS_VZ
Admin Emeritus Admin Emeritus
Admin Emeritus
Posts: 307
Registered: ‎12-15-2010

Re: Great Account Management on Holiday Weekend!

Message 2 of 2
(1,935 Views)

That's awesome! Glad you had great service and THANK YOU for letting us know.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title