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i cant find a way to send an email to inquire about additoinal charges on my account

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aaa1966
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Contributor
Posts: 1
Registered: ‎02-12-2014

i cant find a way to send an email to inquire about additoinal charges on my account

Message 1 of 2
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i clicked every where to find a way to send an email with my inquiry regarding some new charges being added onto my bill, this is so irritating!!!!! i am put of the country and i cant call the 800 number, why isnt there a way to contact by email for any such billing issues??????????

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tns2
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012

Re: i cant find a way to send an email to inquire about additoinal charges on my account

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(601 Views)

Simply not one of the options they want to use.

 

You can use one of the "contact us" options that are listed on all their web pages.  http://www.verizon.com/support/residential/contact-us/index.htm

 

Essentially call 1-800-Verizon during business hours is the best option.  Only they can explain all the charges and correct any errors.  There is always snail mail.

 

 

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