Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Learn how to give good customer service!

Reply
remie915
Contributor
Contributor
Posts: 1
Registered: ‎01-21-2012

Learn how to give good customer service!

‎01-21-2012 08:42 PM

Message 1 of 1
(537 Views)

I am getting divorced.  My husband moved out and I simply wanted to get my current service with your company in my name.  After nearly 10 hours and 15 different operators...this change over did not get done.  I give your customer service an F.  Got too many different answers with no resolution.  You are suppose to be providing a service and making my life easier.  I finally resolved the issue.  I cancelled everything with you except cell service (and that I will cancel too when my contract is up)  Verizon needs to get its act together!  The way I look at it...I have done you a favor by leaving to go with a competitor...apparently, you have more customers than you can handle.  I will not be recommending you to anyone.

Reply
How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts
My Fios App
Fios TV App

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title