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My online billing info has not been correct for the last 5 months.
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I am having a problem with getting verizon reps to understand this issue and ive been passed around . When i log into my acount online i can see my email but when i goto the account section, the data being shown is not correct. It is not my account number and not the amount I owe. Has anyone seen this or know how to fix this. I cant just create a new account online it says one already exists.
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Re: My online billing info has not been correct for the last 5 months.
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Hi jonbonjohnny
Sorry you are having difficulty, an agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or help you resolve your issue.