Need email contact from Verizon FIOS agent.

[#1]

Morning,

I am attempting to re-schedule and satisfy a payment arrangement. Live chat refuses to address billing concerns, and the telephone Financial Services representative I spoke to was unacceptably rude.

I see no way to email a representative directly, and so am requesting that one contact me via the email address associated with my Verizon Residential account to discuss my payment arrangement ASAP.

Thanks.

[#2]

Sorry you are having difficulty, an agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information to help you resolve your issue.

[#3]

Morning,

I appreciate the response. I've yet to receive any contact from a FIOS representative, and certainly hope that happens ASAP before any further action is taken for my account. thanks

[#4]

It can take two business days.