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I have signed up for One Bill three times. Each time I was told I would get a $10 credit per month on my bill and have the bill combined...and then I start getting messages from Verizon Wireless telling me that my bill is not paid. When I call Verizon Wireless, they say I need to talk to Verizon. When I call Verizon, they tell me that I need to have a new contract with Verizon Wireless and I need to talk to them. By now, my $10 credits would be more than $200.
This is absolutely ridiculous. Either Verizon combines bills or they don't -- and apparently they like customers to believe that they combine bills but repeatedly don't live up to it. Is anyone else having this problem? I am frankly tired of calling customer service for both companies and getting the run around. They are certainly not making it easy to do business with them.