I am trying to find out the details of promo code S24 that was given to me when the FIOS sales guys came to my door.
I'm sorry that you were unable to find that information. You can try the direct link to Residential Support: http://www22.verizon.com/residentialhelp/
If that doesn't contain the information you need, here are links with all means to contact Verizon: http://www22.verizon.com/content/ContactUs/. The Chat link will load after the page is fully loaded.
If you have tried several of those venues and didn't get the answer you needed, please let me know.
Start a new topic or ask questions in the open forum.
