Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu

Redeem my Gift Card

Posts: 2
Registered: ‎06-07-2022

Redeem my Gift Card

Message 1 of 2

Verizon, as a major communications company, your website should not be such a bleeding disaster. I am a brand new customer and this is not going well AT ALL. Trying three computers, five browsers and the app did not work. I have a new customer $50 gift card to apply to my bill and the VERY bored agent on the phone offered to email me access to my gift card in 45 DAYS, at which point I imagine it will be expired.  I want this fixed now please.

Moderator Moderator
Posts: 12,070
Registered: ‎03-18-2013

Re: Redeem my Gift Card

Message 2 of 2

Hi Renee3,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

How-To Videos
The following videos were produced by users like you!
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Browse Categories

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title