Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu

Refer a Friend Mastercard

Posts: 1
Registered: ‎06-19-2020

Refer a Friend Mastercard

Message 1 of 2

Been waiting for my refer a friend gift card since my sister signed up for Fios in December 2019. I received the initial email in Feb 2020 stating my Prepaid Mastercard is waiting but the link would not work. I have called several times and its still not working. I have yet to be able to claim my referral mastercard. Just called Customer Service and was transferred 7 times then hung up on even though I have a reference number from my previous conversation that advised there would be a resolution. 


Verizon Fios Forum.PNG

Moderator Moderator
Posts: 2,557
Registered: ‎07-06-2016

Re: Refer a Friend Mastercard

Message 2 of 2

Hi justin_finocchi,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger inbox for a message from a Verizon support agent. You can find your inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

How-To Videos
The following videos were produced by users like you!
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Browse Categories

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title