Service Appointments
FrustratedOne1

I don't know how you can on August 11 tell someone that the earliest repair date you can give them is August 20, then you miss that repair date, then you re-schedule it for August 31.  Does that make sense to you?  Here is a suggestion:  If you miss your scheduled appointment for August 20, call the customer and get there August 21 or as soon as the customer can accommodate you!!!! 

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Re: Service Appointments
DougVZ1
Specialist - Level 1

We apologize we were unable to make your installation appointment.  A Verizon representative will contact you to set up another appointment as soon as one becomes available.  We apologize for the inconvenience.

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Re: Service Appointments
danac1
Enthusiast - Level 2

welcome to Verizon. i had 3 appointments over a six week period, one of which i had to miss work for, and all three times nobody ever showed. i never even received a call to reschedule let alone a call letting me know they wouldnt be making it! 

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Re: Service Appointments
SG3107
Newbie

I was given a service ready date od Dec 31, 9999.

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