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Still have not received my $200 Samsung promo deal
okim
Newbie
‎08-02-2019 09:56 AM

Hello,

I was suppose to receive my $200 credit towards Samsung for signing up after 31 days of service.  It has been 57 days after numerous calls to Verizon and chatting online with reps.  I still have not received the promotional offer I was promised.  Everytime I call, they tell me they are working on it but receive nothing.  Please help.  

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Re: Still have not received my $200 Samsung promo deal
okim
Newbie
‎08-02-2019 10:14 AM

I have also been told it was escalated but still nothing! 

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Re: Still have not received my $200 Samsung promo deal
LawrenceC
Moderator Emeritus
‎08-03-2019 08:45 AM

Hi okim,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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