I HAVE TALKED TO OVER 5 TECHS IN REFERENCE TO THE VERIZON WEBSITE TO ATTEMPT TO ACCESS THE FIOS VOICE ACCOUNT MANAGER TO CHANGE MY CALLING FEATURES. I WAS TOLD TO GO TO THE WEBSITE TO ACCESS THE ACCOUNT MANAGER FOR FIOS VOICE. AFTER A DOZEN ATTEMPTS THE PROBLEMS IS WITH YOUR VERIZON WEBSITE AND NOT MY COMPUTER AS THE TECHS TOLD ME. I AM DISAPPOINTED THIS SUCH A SIMPLE FIX WITH YOUR WEBSITE HAS NOT YET BEEN RESOLVED.
AFTER READING YOUR BLOG I AM DEFINETLY NOT THE ONLY ONE DEALING WITH THIS ISSUE. PLEASE FIX THIS.
DISAPPOINTED CUSTOMER
I'm sorry you are having difficulty. An agent with access to your account will reach out to you directly (by email, private message in the Forums and/or the billing telephone number on your Verizon account) for more information or to help you resolve your issue.
Start a new topic or ask questions in the open forum.
