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Verizon Wireless - Non-Existant Account Sent for Collections

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AG83
Contributor
Contributor
Posts: 1
Registered: ‎04-03-2022

Verizon Wireless - Non-Existant Account Sent for Collections

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(646 Views)

Hello,

I was shocked to see a letter from Convergent Debt Service agency for a Verizon Wireless account which I dont have. I only have a FIOS account which is upto date for last 5 years . I never had Verizon Wireless service and the verizon wireless account number provided in the letter is definitely not mine. I never recieved any bill or intimation regarding this wireless account and have no idea how it was sent to Debt Collection agency. I would really need an urgent resolution on this from Verizon Customer Service. 

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LawrenceC
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Posts: 11,849
Registered: ‎03-18-2013

Re: Verizon Wireless - Non-Existant Account Sent for Collections

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(633 Views)

These forums are dedicated to Residential products and services offered by Verizon.

 

For help with Verizon Wireless issues, please post your topic on the Verizon Wireless community.

 

Thank you.

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