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Why is it SO HARD to remove services??
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I want to delete the current premium channel package (Showtime, Cinemax, TMC). WHY can't this be done on line? And WHY is it that 95% of the time when I do call CS, I'm on hold for at least 20 minutes...usually more???
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Re: Why is it SO HARD to remove services??
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Sorry to hear about the problems you are having removing the services. We would like to help you out with that. I have copied your post to a private support board so we can get more account information from you. Please post all your correspondences there.
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Re: Why is it SO HARD to remove services??
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Since we haven't heard back from you or have received a form submission, it appears assistance is no longer required. If you need any future help with your Verizon service, please make a post here on the forums so we can assist..