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Gold Contributor VII
Posts: 2,159
Registered: ‎11-10-2009

Re: Router stuck "Obtaining DHCP lease"


@matt1122 wrote:

I woke up this morning and could not connect to the internet.  The Network and MOCA lights on the ONT are green.  The Internet light on the router is yellow.  When I go to Network Connections in the router configuration it tells me it is "Obtaining DHCP lease" but just sits there.  It's been stuck this way for several hours.


I have tried restarting the router both via the reboot option and by unplugging it, waiting, then plugging it back in.


Is there anything else I can do before I call for service?

Could try restarting the ONT.

You'll need to disconnect the power line and the battery to do do that.

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