Who I have the same questioned this topic

i'm talking on the home pc.

follow the path i mentioned above from within myverizon?

verizon/myservices/backup assistant.

apparently you haven't used 228/ to activate recently,

i have several times over the last few years when changing/activating from phone to phone for various reasons.

to use 228/1 to activate you still need to key in the # to be activated and use 4 digit # or you get no where andyou'll never get to google until phone is activated.