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Posts: 4
Registered: ‎01-08-2011

FIOS Digital Voice Installation Question


If you're a current FIOS tv and internet subscriber, does a technician need to come out to install (or connect) something to your FIOS equipment in order to receive digital voice?  Our home phone is currently with another company.


I saw this in the FAQ on Verizon's site:


The service technician will access the outside of your home to activate the lines going into your home. If you want additional phone jacks installed, the technician will need access to the interior of your home. Extra charges may apply for installation of additional phone jacks.


However, I'm receiving contradictory information from Verizon customer support when I call.


Thanks for your input.

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