02-05-2012 06:26 AM
I've ordered videos on demand before and reciently I've had the error 8632, VOD309 pop up saying I dont have enough credits. I call customer service and they say I have an available 300 dollar ballance but me limit to use is set at .01 cent. She was not able to do anything and refered me to user services. I figured this would have a parental setting on the fios web site but nothing under settings. Havent been happy with a number of other things lately, please help!