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Have a phone you love? Get up to $500 when you bring your phone.
mvener10
Contributor
Contributor
Posts: 1
Registered: ‎02-05-2012

VOD 309???

(6,510 Views)

I've ordered videos on demand before and reciently I've had the error 8632, VOD309 pop up saying I dont have enough credits. I call customer service and they say I have an available 300 dollar ballance but me limit to use is set at .01 cent. She was not able to do anything and refered me to user services. I figured this would have a parental setting on the fios web site but nothing under settings. Havent been happy with a number of other things lately, please help!

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