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Telcoguru
Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,796
Registered: ‎08-06-2008

Re: Incoming Caller ID not showing on phone

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Call Verizon tech support. If you are feeling bold disconnect the backup battery and pull the power cord from the electrical outlet. Wait about 30 seconds and plug them both back in. Wait about 5 minutes for the ONT to reboot and try making a call to your house to see if the Caller ID is working.

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