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Merge Call not working iPhone 6
tomxp411
Newbie

I'm having problems merging calls/using 3-way calling with my iPhone.

Here's what happens when I try to make a 3 way call, or conference call:

1. I call the first person and talk.

2. I tap "Add call" on my phone and call the second person using the contact list

3. The second person answers and we can talk. At this point, the first is still on hold, as expected.

This is where things fail:

4. I tap "Merge Calls", and one of the people gets hung up on.

This happens every time, and I occasionally do need it.

I have More Everything Unlimited, and 3-way calling is clearly called out as an included feature of my plan on My Verizon.

Is this a problem with my phone, my account, or am I just really unlucky?

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