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Contributor
Contributor
Posts: 1
Registered: ‎01-18-2015

VMS1100 External Hard Drive?

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Hello,

 

I searched for this topic but couldn't find anything so I thought I'd post and see if anyone has an answer.

 

Before I upgraded to the FiOS Quantum Service (1 DVR + 3 clients), I had the single DVR service.  At that time, I purchased a Western Digital external HD that Verizon recommended (P/N WDBACS0010HBK, MyBook AV).  Worked great.

 

Now that I upgraded, I plug the ext. HD into the eSATA port and nothing happens.  Is this available on the Arris VMS1100?  Do I need to do something special in the settings?  Reset to factory settings the MyBook AV?

 

Thanks in advance for the advice and help.

 

Eric

Lakewood, CA 90713

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