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AABBCCDD
Contributor
Contributor
Posts: 2
Registered: ‎02-19-2016

How to send an email to Verizon Fios customer support

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Hi,

Is there a way to send an email to verizon customer support and get response back?  I was able to send email (via filling out a web form) and then receive/reply via email with them.  It was very helpful to resolve issues that can wait a few days instead of waiting 10s of mins over hold music on phone or chat connection.  I could not find an option to contact verizon customer service (especially the billing department) over email.  Thank you!

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