Who I have the same questioned this topic

im not paying anything to get out of a contract when you cannot provide a service you stated you can provide in this area.  ive called you guys from day 5 about this.  at the time you had tower issues supposedly. now its same.

One of your customer service ladies spent 2 hours testing my equipment. she sent me a number to text if nothing changed shed exchange my phone to iphones. but. number i was given was never replied when i text it. or called it.

Im telling you exactly what my attorney said to tell you before i procede with actions . within the first  14 days id been told the problem was being worked on. so if it was an error in a tower or something faulty why would i cancell for refund.? Im a buiness man i realize things break, and electronics fail.. but now being told u cannot provide me the proper service isnt acceptable.