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internetuser
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Posts: 3
Registered: ‎02-02-2018

No bill proration after cancellation

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Today is Feb. 2. My billing date is on the 1st

I just cancelled my service after one year as the promotional price ended and the bill went up. I called to ask for another discount but was not offered anything comparable without a contract. I decided to go with another provider and have new internet installed.

When I called today to have the service cancelled, I was told that I am one day into my billing cycle, and I'm going to get another bill with no proration. I've never heard of not prorating service, even though it has been cancelled. I'll never use verizon again, and I hope to tell everyone I know about this negative experience.

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