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Re: Screen stays black but sounds work and camera indicator light works and undo light and open window light works
vzw_customer_support
Customer Service Rep

scottmcelwee1966, I am sorry to learn of the troubles you are having with the phone screen. I recently had to replace my phone due to a screen issue. We will get down to the bottom of this for you. Where you in the process of doing something on the phone when the screen went out? Is there any liquid or physical damage to the phone? While the phone is powered on have you tried taking out the battery and putting it back in?


TionnaB_VZW
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