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Contributor Sears
Contributor
Posts: 3
Registered: ‎07-08-2018

I just received my bill from Verizon for my Internet ONLY contract for the 6/30 payment and my payment due is $74.99- not the expected $54.99 as previously.  I've received NO notice of any justification.  That's a 27% increase which you have not justified.  I have neither a Phone or TV service on my contract - only INTERNET.  My contract is for 150 mps and I'm not getting  - 52 down 64 up.  

I went to the billing/account web page and there's no explanation of the increase.

So what caused it?   If I don't hear from you for the reason why,  I will only pay the $54.99 not the $74.99.

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