Who I have the same questioned this topic

krapnaoj,

Thanks for giving that a shot. We definitely want your device to be able to charge efficiently and conveniently. If you were still having trouble in Safe Mode we can try to reset the device completely to ensure there are no software issues. You can see how to back up your device using Verizon Cloud here http://www.verizonwireless.com/support/knowledge-base-78396/. When ready you can see how to reset your device here http://www.verizonwireless.com/support/knowledge-base-175649/. Give this a shot and keep us posted.

adamG_vzW
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