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Authorized and Premium Retailers are not Verizon stores, as Verizon owns and operates Corporate stand-alone locations. Those other "Verizon" stores have their own rules as to how they do business selling phones for use on Verizon's network. That's about as far as if goes with the connection between the 3rd party and Corporate locations. I fear you will have to do all dealings in this situation with the store from where you purchased and originally ran into this problem. It almost sounded like they added a line to your account to get a 2 year subsidized $99 phone.