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Posts: 4
Registered: ‎11-18-2018

Fios 5G working with phone, not laptop?

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This issue started this week. Fios 5G connects to both my phone and my laptop, however on my laptop it says there is no internet connection and fails to load web pages. On my phone, when connected to Fios 5G it loads any and all web pages.

 

I have restarted the Quantum Gateway Router, I have changed the 5G channel to 149 and restarted again, no change. I have restarted my laptop and updated the wireless card's driver and restarted, no change.

 

Any ideas as to why one device will see the internet but the other doesnt when they are connected to the same Fios 5G?

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