12-07-2018 02:46 PM
For about 1 month I have been experiencing audio distortion on all channels on Fios. Voices, music and sound effects have a scratchy, clipped sound most of the time. This happens through HDMI on both my Fios boxes, through an A/V receiver, or connected directly to the tv. Verizon has replaced my cable box, all the inside wiring, the splitter, and the ONT, but the distortion is still there. There must be some kind of transmission error that leads to this but Verizon techs say they have no idea. Anyone else having this problem? Any solution?